TERMS AND POLICIES

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Sacred Thorns Botanica & Apothecary is not responsible for any packages once sent out by USPS. If lost, or stolen, Sacred Thorns Botanica & Apothecaryis not responsible for giving a refund.
Once purchases are made, there are NO refunds once your order has been placed after 24 hours.

If a package comes damaged, email Sacred Thorns Botanica & Apothecary with proof and another package will be sent out. The customer must pay for shipping costs.

When you book a service,Sacred Thorns Botanica & Apothecary is not responsible and will not adhere to give medical advice, or any help with decisions that are made by the client. Sacred Thorns Botanica & Apothecary is not a medical professional or licensed counselor.

When you book, you’re agreeing that you are 18 or older.

Proof of spellwork (photos and/or video clips) will be sent out after spellwork has been casted. All spellwork emails will be sent within 3-5 business days. All group rituals will NOT receive emails regarding the ritual and instead the photos and/or videos will uploaded across social media platforms ( X, Instagram, Facebook, Threads)
Please also take note that Sacred Thorns Botanica & Apothecary Employees are 100% in their right to refuse service to clients at any time.

SCHEDULING: Please note- When booking, you will be provided with a calendar that shows you the availability that is open. There is NO availability outside of those times. The times presented are CST time.

After you schedule, an email will be sent to you with your zoom link attached for your scheduled video session with a Sacred Thorns Botanica & Apothecary Staff member. You have until 48 hours (2 days) BEFORE your scheduled booking DATE to cancel with FULL Refund. Anytime after 48 hours ( 2 days) before your scheduled booking DATE you are ineligible for refund. If you are more than 10 Mins late, you will be considered a no show and will be ineligible for refund. If you miss your session, you have the option to rebook according to the availability on the site for a $5 fee within 24 hours after the missed session.

REFUND POLICY: A client will receive a coupon for a free follow up reading if you’re dissatisfied with your service with Sacred Thorns Botanica & Apothecary staff members.

Refunds are not given once given the service.

It is your sole responsibility as the client to make sure you show up on time or contact Sacred Thorns Botanica & Apothecary staff members if you’re unable to show up for a session.

RECASTING POLICY: There is a $25 recasting fee. Any and all bundles or sales on services are NOT eligible for free recasting. All recasting will become eligible for booking 2 months after initial casting.

Disclaimer: These services are for ENTERTAINMENT AND NOVELTY Purposes ONLY. They do not predict the future or take away your free will. Sacred Thorns Botanica & Apothecary does not hold legal liability nor responsibility post purchasing these services. These services SHOULD NOT take the place of professional advice for legal, mental, or physical matters because they’re for NOVELTY PURPOSES ONLY. Sacred Thorns Botanica & Apothecary staff will not accept orders asking about medical issues, death, or illegal activity. Must be 18 or older to purchase